Personal service is number 1!
In addition to that Uniekje Quality is super important, we think it is even more important that you are satisfied with your jewelry!
You have a 6 -month warranty on all jewelry after your purchase date. This is about jewelry that has broken and have to be repaired and/or there is something wrong with the quality.
Every order is carefully packed to make the chance as small as possible that it will be damaged during transport or that something else happens. Unfortunately it can happen that something goes wrong and your purchase will be damaged to you. In that case please contact us as soon as possible and mail to: info@uniekje.nl
From a legal point of view, you are obliged to report within two months after the defect has been established Uniekje to make this. If the defect falls within the warranty, then Uniekje Taking care of repair or replacement free of charge. The warranty does not fall under normal wear on the jewelry by wearing the jewelry or jewelry that swam in chlorine swimming pools. Your warranty will also expire as soon as you have your jewelry repaired by an external party and something went wrong.
Do you have complaints?
It can always happen that something is not entirely as planned.
If you have complaints, let us know and mail to: info@uniekje.nl
If this does not lead to a solution, it is possible to register your dispute for mediation viaWebwinkelkeur Foundation. From 15 February 2016, it is also possible for consumers in the EU to report complaints via the European Commission's ODR platform. This ODR platform can be found onhttp://ec.europa.eu/odr . If your complaint is not yet processed elsewhere, you are free to deposit your complaint via the European Union platform.
Warranty & Complaints
The face behind Uniekje
"Sometimes Things Happen for a Reason"
Hi! I am Marjolein, the founder of Uniekje.
I live with my husband Stefan and my son Luca in Enschede. As a little girl I loved making jewelry, but over time I lost sight of this hobby. In 2012 I became ill and was diagnosed with fibromyalgia (muscle pain). Precisely because I developed fibromyalgia, I took up my jewelry making hobby again and started my business in 2018 Uniekje started! If I had never developed fibromyalgia, I would 99% certainly not have followed my heart and would never have ended up on this path, which I am extremely grateful for! What a rollercoaster, we moved twice in 9 months. The four of us now work together to make a lot of people happy with our unique jewelry!
Handmade with love
Engraved jewelry
Since the beginning of Uniekje I already make personalized jewelry. I did this with special stamps for stainless steel. I stamped each letter by hand in each piece of jewelry. I find it special to make meaningful jewelry and wanted to specialize in this. That is why I purchased a laser engraving machine in 2021 so that you have more options to have your unique piece of jewelry made! In addition to name and initial jewelry, you can also have jewelry engraved with a fingerprint or a piece of handwritten text.
My love for
Stainless Steel (stainless steel)
I have worked with all possible materials such as sterling silver, gemstones and cheaper materials. Ultimately I decided to only work with stainless steel. This means that all jewelry is of high quality and will last a very long time. Stainless steel is durable, hypoallergenic and does not discolour.
Do you have sensitive ears?
Then you can get all the earrings from Uniekje wear safely!