Warranty & Complaints
Besides that Uniekje thinks that quality is super important, we think it is even more important that you are satisfied with your jewelry!
You have 6 months warranty on all jewelry after your purchase date. It goes about jewelry that has broken and needs to be repaired and/or something is wrong with the quality.
Every order is carefully packed to minimize the chance that it will be damaged during transport or that something else will happen. Unfortunately, it can sometimes happen that something goes wrong and your purchase is still delivered to you damaged. In that case, please contact us as soon as possible and send an email to: firstname.lastname@example.org
From a legal point of view, you are obliged to report the defect to Uniekje within 2 months about this. If the defect falls within the warranty, then Uniekje take care of repair or replacement for free. The warranty does not cover normal wear and tear on the jewelry by wearing the jewelry or jewelry with which has been swum in chlorine pools.
Do you have any complaints?
It can always happen that something does not go quite as planned.
If you have any complaints, please let us know and send an email to: email@example.com
If this does not lead to a solution, it is possible to register your dispute for mediation via Webwinkelkeur Foundation. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found athttp://ec.europa.eu/odr. If your complaint is not yet under consideration elsewhere, you are free to file your complaint via the platform of the European Union.
"" Sometimes things happen with a reason "
The face behind Uniekje
I am Marjolein, I am the founder of Uniekje!
I live with my husband Stefan and my son Luca in Enschede. In our house I have my own space where I make and ship all jewelry. As a little girl I already loved making jewelry. In 2012 I got sick and I received the diagnosis fibromyalgia (pain in muscles).
Just because I got fibromyalgia, I started my hobby for making jewelry again. In 2018 I started my business Uniekje. I still run Uniekje on my own, but I regularly get help from my husband, friends and family.
Handmade with love
Since the beginning of Uniekje I already made personalized jewelry. I did this with special stamps for stainless steel. Each letter has been stamped in every piece of jewelry. I love to make meaningful jewelry and I wanted to specialize in personalized jewelry even more. That is why I purchased a laser engraving machine in 2021 so that you get more options to personalize your unique jewelry! You can find jewelry with names and initials and, for example, you can engrave a fingerprint and a piece of handwritten text
My love for
I worked with all possible materials such as sterling silver, precious stones and cheaper materials. Eventually I decided to only work with Stainless Steel. That means that all jewelry is from high quality and that you'll enjoy it for a very long time.
Stainless Steel is durable, hypoallergenic and won't discolor.
Do you have sensitive ears?
Then you can wear all the earrings of Uniekje safe!