Personal service is number 1!
In addition to that Uniekje Quality is super important, we think it is even more important that you are satisfied with your jewelry!
You have a 6 -month warranty on all jewelry after your purchase date. This is about jewelry that has broken and have to be repaired and/or there is something wrong with the quality.
Every order is carefully packed to make the chance as small as possible that it will be damaged during transport or that something else happens. Unfortunately it can happen that something goes wrong and your purchase will be damaged to you. In that case please contact us as soon as possible and mail to: info@uniekje.nl
From a legal point of view, you are obliged to report within two months after the deficiency is the defeat Uniekje to make this. If the defect falls within the warranty, then will Uniekje Taking care of repair or replacement for free. The warranty does not fall under normal wear on the jewelry by wearing the jewelry or jewelry with which is swimming in chlorine swimming pools.
Do you have complaints?
It can always happen that something is not entirely as planned.
If you have complaints, let us know and mail to: info@uniekje.nl
If this does not lead to a solution, it is possible to register your dispute for mediation viaWebwinkelkeur Foundation. From 15 February 2016, it is also possible for consumers in the EU to report complaints via the European Commission's ODR platform. This ODR platform can be found onhttp://ec.europa.eu/odr . If your complaint is not yet being processed elsewhere, it is free to deposit your complaint via the European Union platform.
Warranty & Complaints
The face behind Uniekje
"Sometimes things happen for a reason"
Hi! I am Marjolein, the founder of Uniekje.
I live with my husband Stefan and my son Luca in Enschede. As a little girl I thought it was great to make jewelry, but after a while I lost sight of this hobby. In 2012 I fell sick and I was diagnosed with fibromyalgia (pain in muscles). Precisely because I got fibromyalgia, I picked up my hobby for jewelry and I will be my company in 2018 Uniekje started! If I had never received fibromyalgia, I would certainly not have followed my heart for 99% and I would never have ended this path that I am very grateful for! Since a few months we have moved to a larger business space and you will find next to me, now also my mother -in -law (Anke) Uniekje. We hope to make a lot of people happy with our unique jewelry!
Handmade with love
Engraved jewelry
Since the beginning of Uniekje I already make personalized jewelry. I did this with special stamps for stainless steel. I stamped each letter by hand in every piece of jewelry. I think it is special to make meaningful jewelry and wanted to specialize in this. That is why I purchased a laser engraving machine in 2021 so that you get more options for having your unique jewelry made! In addition to name and initials jewelry, you can also have jewelry with a fingerprint or a piece of handwritten text engraved.
My love for
Stainless steel (stainless steel)
I have worked with all possible materials such as sterling silver, precious stones and cheaper materials. In the end I decided to only work with Stainless Steel (RVS). That means that all jewelry is of high quality and last a long time. Stainless steel is durable, hypoallergenic and not discolored.
Do you have sensitive ears?
Then you can do all the earrings of Uniekje Safe wear!
