Personal service is number 1!
In addition to that Uniekje Quality is super important, we think it is even more important that you are satisfied with your jewelry!
You have a 6 -month warranty on all jewelry after your purchase date. This is about jewelry that has broken and have to be repaired and/or there is something wrong with the quality.
Every order is carefully packed to make the chance as small as possible that it will be damaged during transport or that something else happens. Unfortunately it can happen that something goes wrong and your purchase will be damaged to you. In that case please contact us as soon as possible and mail to: info@uniekje.nl
From a legal point of view, you are obliged to report within two months after the defect has been established Uniekje to make this. If the defect falls within the warranty, then Uniekje Taking care of repair or replacement free of charge. The warranty does not fall under normal wear on the jewelry by wearing the jewelry or jewelry that swam in chlorine swimming pools. Your warranty will also expire as soon as you have your jewelry repaired by an external party and something went wrong.
Do you have complaints?
It can always happen that something is not entirely as planned.
If you have complaints, let us know and mail to: info@uniekje.nl
If this does not lead to a solution, it is possible to register your dispute for mediation viaWebwinkelkeur Foundation. From 15 February 2016, it is also possible for consumers in the EU to report complaints via the European Commission's ODR platform. This ODR platform can be found onhttp://ec.europa.eu/odr . If your complaint is not yet processed elsewhere, you are free to deposit your complaint via the European Union platform.
Warranty & Complaints
"Sometimes Things Happen for a Reason"
I am Marjolein, 31 years old and I am the owner of Uniekje. I live with my husband Stefan and my 5 year old son Luca. If you say creative, you say: Marjolein.
I love being busy with my hands. In 2012 I fell ill and finally got after a long search, the diagnosis of fibromyalgia (pain in muscles).
I came to sit at home sick and I was looking for a hobby in this dark period in my life. I have painted and learned T-shirts to deal with a sewing machine. But you guessed it, I also started making jewelry. I liked this so much and I started to delve into techniques and materials more and more. After my rehabilitation I decided that this is what I want; Start your own jewelry webshop.
Precisely because I received fibromyalgia, I put on the bad shoes and started my own company. If I had never received fibromyalgia, I would certainly never have started my own company for 99% and I would never have ended up on this path that I am very grateful for!
Meet team Uniekje
Who are we?
We make personal jewelry with personal attention so that you can always carry your loved ones and/or a dear moment to you. In addition, we also have a beautiful collection with Stainless Steel Jewelry to make your look complete.
I (Marjolein) have Uniekje Founded in 2018. We now consist of a (family) team of 4 people. Together with my mother -in -law Anke, her sister Karin and Esmee we make all your jewelry with love and attention.
We are located in Enschede in the beautiful Spinnerij Oosterveld building. If you are enormously curious about our studio and you live in the area, you can pick up your webshop order from us!
Make your jewelry perfect
A unique piece of jewelry fits with every unique person. That is why you can choose from 2 styles of chains and 3 different lengths with our engraved jewelry. In addition, you can also choose from multiple fonts and designs. We specialize in, among other things, birth flower jewelry,
Fingerprint jewelry and handwritten text jewelry. Have you seen a piece of jewelry, but do you want to have something else?
Often there are many possibilities to make your jewelry even more unique because we make part of our jewelry by hand. Then contact us!
Quality & Durable
Our love for Stainless Steel
We can't get talked about Stainless Steel. Quality and sustainability is extremely important to us. We want to make a piece of jewelry for you that for a long time stays beautiful that you can enjoy for years. And what is a nice advantage is that Stainless Steel is hypoallergenic and not discolored. Which is so nice that if you have sensitive ears or sensitive skin, you can wear our jewelry! As far as we are concerned, there is no better material than Stainless Steel is because it is affordable, qualitative and durable.
